What Should I do?

Get independent legal advice.

Even if you think your claim is straightforward, it is always advisable to get independent legal advice to ensure that your claim is dealt with efficiently and you receive what you are entitled to. If you have an injury then this is especially important.

Inform your insurance company

It is advisable to do this as soon as possible after your accident

Keep records and receipts

It is advisable to keep a note of any expenses you incur as a result of the accident and get receipts wherever possible. If you suffer injury then it can be helpful if you keep a diary of any difficulties that you have (eg not able to sleep or play sport or work, dates off work, treatment undergone)

Seek medical advice if injured

For obvious health reasons you should ensure you get medical treatment for any injuries but also keep a note of who you see and make sure they have a note of your injury as your solicitor may need to call for medical records to support your claim.