Consumer campaigns

Campaigning for youCampaigning for you

Bringing justice to the victims of road traffic accidents is what MASS is about.  Lobbying Government and campaigning to preserve your fundamental right to access to justice is one of our key objectives.

Some of the issues that we campaign on your behalf are:

Small Claims Court

If you have suffered an injury from an accident we always strongly advise that you contact a solicitor for advice and assistance in making a claim.  However, if your claim is found to be less than £1000, it will be dealt with under the small claims track which means you either must pay the full amount for legal advice or handle the claim yourself.

The Government is currently considering raising that limit to £5000 which will mean that approximately 80-90% of road traffic accident victims will have to either handle the claim themselves and be up against a large insurance company and their solicitor or pay the full cost for a solicitor to represent them.

MASS believes this is totally unfair and unjust and are fighting hard to ensure that the accident victim retains the access to justice and independent legal advice that they are entitled to.

Whiplash Injury

Anyone who has experienced whiplash knows how painful and debilitating this injury can be.  There are, however, many people who believe that it is not a genuine injury and, therefore, should not be able to be claimed for.

MASS is lobbying the Government to ensure that they do not change the current rules and make it more difficult to claim if you have suffered this injury, or in deed not claim at all.

Uninsured Driving

There are currently over 1 million cars on the road in England and Wales that are not insured, which adds to the cost of motor insurance for the law abiding motorist.

MASS has been campaigning for many years for stronger penalties for those who are found to be driving without insurance believing that there should be a ‘zero tolerance’ approach.

MASS has worked with the Government and insurance industry to help reduce the number of uninsured drivers on our roads and will continue to fight for more stringent penalties and improved ways of identifying and combating this unacceptable behaviour.

Third Party Capture (sometimes called Third Party Assistance)

Following an accident that was not your fault, the insurance company of the person who hit you (the defendant) may contact you direct and offer to settle your claim.  They often say that by dealing direct with them and by not having your own solicitor, your claim will be settled quicker and will not cost you anything.  In our experience this is not the case as you invariably will not receive the full amount of compensation that you are entitled to, especially if you have an injury.

MASS also believes that this practice is not regulated, which not only opens the door for potential abuse, but also makes it more difficult for you to get proper redress if something goes wrong.  Consequently we continue to campaign for this practice to be banned.

We strongly advise you do not deal directly with the defendant’s insurer, but to always seek independent legal advice, no matter how straight forward your claim may appear to be.


Our Mission Statement

MASS promotes the highest standards of legal services through education and representation in the pursuit of justice for victims of road traffic accidents.