Job vacancy – Office Administrator

Job vacancy - Office Administrator

About us

MASS is a membership society of solicitors based across England, Wales, Scotland and Ireland with a support team of 4 based in Bristol

The job

Reporting to the Society’s Executive Director your key responsibilities will include:

  • Customer interface/engagement – acting as first point of contact for enquiries from the public as well as our membership
  • General office duties – including database management, filing, ordering stationery and equipment
  • Accounts – raising invoices, chasing payments and ensuring bills are paid
  • Marketing – marketing and promotion of the Society’s activities, in particular the sale of magazine advertising space and annual conference sponsorship and exhibiting opportunities

Essential skills/experience

  • Excellent communication skills – both written and spoken, ability to adapt quickly to the needs of the enquirer, able to use Outlook and Word
  • Numeracy skills – able to work with percentages, graphs, charts and spreadsheets, able to use Excel to advanced level
  • Office management and administration – excellent time management skills with the ability to work to deadlines and under pressure without compromising accuracy and attention to detail

Desirable skills/experience

  • Experience of Sage accountancy package
  • Marketing – previous involvement in marketing campaigns and developing customer relationships

The fine print

Hours of work are Monday to Friday 9am-5pm
Occasional travel/overnight stays required
Position is available immediately
Salary – £16-£18,000 dependent on experience
If you believe you are made for this role (and you are highly motivated with a good sense of humour, tolerant and flexible!), please email your CV along with a covering letter explaining why you are interested in the position to jenny@mass.org.uk or send to: Motor Accident Solicitors Society, 19-20 St Augustines Parade, Bristol BS1 4UL

Deadline for applications is 3rd March.  NO Agencies thank you.


Our Mission Statement

MASS promotes the highest standards of legal services through education and representation in the pursuit of justice for victims of road traffic accidents.