Coronavirus – contacting the MASS office

We are now working remotely from the MASS office – but it is very much business as usual.

Members of the public – to help us respond quickly we ask that, if you are able, you email us –

MASS Members and industry partners – our direct lines are diverting to mobiles. You can contact us as follows: ring 0117 925 9614 ring 0117 925 9613 ring 0117 925 9612

NewsNewsMASS Insight Magazine

Our latest issue will be available to members and subscribers soon!

If you would like to know more about advertising or subscribing please contact the MASS office.

February 2020

We are recruiting!

We are looking for an experienced Training and Office Administrator to join our small team in Central Bristol. More information about this interesting and varied role can be found here.

MASS Conference – 15th October 2020

We can now confirm that the venue for Annual Conference and Charity Evening is the Renaissance Manchester City Hotel. We will be posting more information in the coming weeks.

Contacting the MASS office – January 2020 onwards

We won’t be using DX from 1st January 2020 – so if you use DX to send stuff to the MASS office please change our contract details and send to:

19-20 St Augustines Parade

MASS Members Area LoginNewsMASS Training

Brand new EL/PL Portal Guide Series – coming up this January!

The Series will take delegates through Notification, Valuation and Hearing stages and you can find out in detail what each stage covers here.

If you have any questions please contact Elena at MASS Training who will be happy to help you.

December 2019

MASS Insight Magazine

The latest issue is available to members and subscribers here.

NewsnewsNovember 2019


New drug driving initiative in Scotland

Brian Castle welcomes the changes and hope they deter motorists getting behind the wheel under the influence of drugs and lead to safer roads in Scotland.


October 2019

MASS BlogsMASS Blogs


Home Sweet Home

Fiona Scurlock looks at the benefits of working from home to both staff and employers.

Fiona is a PI Solicitor at Gray Hooper Holt LLP, Redhill and MASS Regional Co-ordinator for the South East.

October 2019

MASS Conference/MASS in the Media

Following our annual conference we have appeared in the press a number of times:

Claimant lobby vows action over ‘ridiculous’ portal tariff rates
The Law Society Gazette

Lawyers attack government’s FoI response on whiplash tariff
Legal Futures

Top motor accident solicitor slams ministers on whiplash
Insurance Post

We have updated our website to include:

  • Extracts from Chairman’s Speech
  • Speakers presentations and notes
  • And lots of photos!

Please visit MASS Conference 2019 and Associated Events

July 2019

Letter from RH Lord Keen of Elie QC

MASS has received a reply from Lord Keen, who has responded to the points made in our letter of 12th June to the Lord Chancellor. Naturally we are very pleased that the Government have revisited the initial inclusion of minors and protected parties, and have ‘for now’ excluded these from the new process. We do however remain extremely concerned that there are still a lot of major issues that need to be resolved


13th June

Letter to Lord Chancellor on New RTA Claims Process

MASS publishes letter to the Lord Chancellor outlining our various concerns with the development of the new RTA claims process. You can read the full letter here.


We are pleased announce that our ‘chosen charity’ for 2017/18 is Back Up

Back Up exists to transform the lives of everyone affected by spinal cord injury.

They deliver a range of services to build confidence and independence back into people’s lives, and offer a support network when it is needed most. Many of their volunteers and staff have been affected by spinal cord injury, so they have a strong understanding of the challenges an injury can pose. They support over 1,000 people a year – of all ages and injury levels – to lead the life they want.

Read more here …





Our Mission Statement

MASS promotes the highest standards of legal services through education and representation in the pursuit of justice for victims of road traffic accidents.