Vacancy – Training and Office Administrator

Vacancy - Training and Office Administrator

We are looking for an experienced Training and Office Administrator to join our small team in Central Bristol.

About us

MASS is a membership society of solicitors based across England, Wales, Scotland and Ireland with a support team of 3 based in Bristol.

The job

Reporting to the Society’s Executive Director your key responsibilities will include:


  • Assisting with planning, promoting and publicising our training programme
  • Dealing with training related enquiries, processing bookings and maintaining database and website
  • Co-ordinating training events (liaising with trainers, delegates and venues)
  • Assisting with promotion and administration of annual conference, AGM and Charity Evening – to include marketing of sponsorship/exhibition packages and processing delegate bookings

Office administration

  • General support duties including dealing with enquiries from the public via telephone and email
  • Assisting with the promotion and production of our quarterly magazine
  • Undertaking general office administration duties – including database management, filing, ordering stationery and equipment
  • Assisting and supporting the Executive Director as required

Essential skills/experience

  • Communication skills – both written and spoken, ability to adapt quickly to the needs of the enquirer
  • Computer skills – able to use Microsoft Word, Excel and Outlook
  • Time management skills – ability to work to deadlines and under pressure without compromising accuracy and attention to detail

Desirable skills/experience

  • Interest and preferably experience in organising training and events
  • Experience in website software, e.g. WordPress
  • Marketing – previous involvement in marketing campaigns and developing customer relationships

The fine print

Hours of work are Monday to Friday 9am-5pm
Position is available immediately
Salary – £20,000 – £22,000 dependent on experience

If you believe you are made for this role (and you are highly motivated with a good sense of humour, tolerant and flexible!), please email your CV along with a covering letter explaining why you are interested in the position to

Please only apply if you meet/can demonstrate that you have the essential skills/experience required

NO Agencies thank you.

Our Mission Statement

MASS promotes the highest standards of legal services through education and representation in the pursuit of justice for victims of road traffic accidents.